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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Sanchez

April 19, 2024

5  out of  5 rating by David Sanchez
"I decided to price shop my home owners insurance and i chose to get a quote from this local ahency. The staff was very helpful and knowlegable. Thier proce quote was pretty good too but the service was top tier. I went with thier home owners and moved my autos as well. I was able to do everything electronically and never needed to step into the office. Give them a call, you wont regret it!"
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Justin Abrams

April 17, 2024

5  out of  5 rating by Justin Abrams
"Stopped in to review my policies and saved $400/yr. Thank you Kat and team for helping me and taking the time to update my auto & home Insurance."
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ALJCraft Enterprises

April 16, 2024

5  out of  5 rating by ALJCraft Enterprises
"Kat Williams State Farm provided good coverage for my home and auto insurance for a good price. Jamie was excellent to work with and was very helpful."
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Noah Williams

January 6, 2024

5  out of  5 rating by Noah Williams
"Very good service, very helpful."
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Samira Ahady

January 5, 2024

1  out of  5 rating by Samira Ahady
"For the past year I have been calling to request an explanation of my benefits and why the monthly premiums keep going up and all I get is “Kat will call you by the end of business day” which has yet to happen. I added a new car two weeks ago and still haven't heard from them to finalize it. Everytime I call I get oh it should be added to your policy by the end of the day which hasn’t happened yet. I finally changed my agent and hoping he will be better than Kat Williams. I mean I am giving you business by adding another vehicle but you don’t have the time to even acknowledge that… seriously I would not recommend her to anyone. And if Kat Williams tries to deny any of these complaints I have proof to show how many times I have tried contacting her office. If you can’t run a business maybe you shouldn’t, you are making State Farm look bad."
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maria quevedo

October 20, 2023

5  out of  5 rating by maria quevedo
"Amazing customer service. My mom and I went in and Eliza D. helped us out alot when translating for my mom. She set the appointment for us to go in and is always nice."
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Oscar Rodriguez

October 20, 2023

5  out of  5 rating by Oscar Rodriguez
"I’ve been with State Farm - Kat Williams little over a year and half now and by far the best experience I’ve had with an insurance provider Stephanie Soto from the Albuquerque office has been the person taking care of all my stuff very knowledgeable and such a friendly person 10/10 would recommend ask for Stephanie guaranteed she will help you with all your needs."
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jess

October 20, 2023

5  out of  5 rating by jess
"I had a fantastic experience with a State Farm worker named Eliza. She was incredibly helpful and knowledgeable. She took the time to translate and explain all the details she made sure I got the best coverage for my needs."
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Marvin Garcia

August 19, 2023

1  out of  5 rating by Marvin Garcia
"Absolutely the worst experience, we have ever had with an insurance agent. Called several times to get answers why the car insurance bill was never the same. Excuse after Excuse, with no real explanation. Find a state farm agent that cares for their customers needs. This agent has no clue!"
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Diana P

August 10, 2023

1  out of  5 rating by Diana P
"This rating is given due to the constant miscommunication. Yes I asked for a discount to be removed but it shouldn’t have taken 3 months for this change to be processed. You get what you pay for and cheap insurance isn’t worth the headaches. Or even better your policy being cancelled by mistake with zero acknowledgment."
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Yaz chacon

May 5, 2023

1  out of  5 rating by Yaz chacon
"I ask my insurance. Agent about the increases. On my insurer. Every time they claim it's that state. Half of the time. They don't give me an answer."
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Benny Diaz

March 27, 2023

5  out of  5 rating by Benny Diaz
"Great customer service"
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Justin Lucero

February 10, 2023

5  out of  5 rating by Justin Lucero
"Wouldn’t do business or trust anyone else with my insurance needs!! When things go wrong (and they will) it’s comforting to know you’ve got the best agent on your side!!"
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Adrian Hinkley

February 8, 2023

5  out of  5 rating by Adrian Hinkley
"Kat and her team are always on point with there service, i wont go anywhere else."
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EJ Tapia

January 25, 2023

1  out of  5 rating by EJ Tapia
"12 years here and have never felt so disrespected in the whole time we been here. Multiple Policies and still treated like I was a Liar."
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Pete Dunavant

January 10, 2023

5  out of  5 rating by Pete Dunavant
"Pam Hutchison was most helpful with my Condo policies and patient as she answered my questions. Learned a lot."
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Derrick j

December 31, 2022

1  out of  5 rating by Derrick j
"Staff is greatly unorganized and forgetful."
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Mary Belt

October 13, 2022

5  out of  5 rating by Mary Belt
"Very responsive and quick to get things done - very friendly, professional and patient. They are great, I would recommend Kat Williams and her state farm office staff for your insurance needs!"
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Joan Conley

September 16, 2022

5  out of  5 rating by Joan Conley
"Kat and her team went out of their way to help us with a tricky move, multiple cars and drivers, and new house insurance. During the whole process every person we dealt with was kind and patient. Pretty surprised by this insurance agency, quite frankly."
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Richard Orlando Barreras jr

August 24, 2022

5  out of  5 rating by Richard Orlando Barreras jr
"I think she is the best I wish she was single I'd u know"
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Katilynn Clark

June 14, 2022

5  out of  5 rating by Katilynn Clark
"Awesome agency with knowledgeable people!"
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Marvin Manns

October 8, 2021

5  out of  5 rating by Marvin Manns
"I had the opportunity to sit through a 3 day training class with Kat.I was blown away about how thoughtful she is of her customers and employees. It was refreshing to meet someone so passionate about truly serving others. Also, listening to her share her knowledge on insurance and the role in plays in protecting her customers was astonishing. I’ve been an agent for 8 years. And I took away several ideas that Kat shared that I’ll be implementing in my office to help my customers. Thank you Kat for being amazing"
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Joshua Chavez

September 24, 2021

5  out of  5 rating by Joshua Chavez
"Kat and Kim are absolutely awesome 😎"
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Louie Malherbe

April 13, 2021

5  out of  5 rating by Louie Malherbe
"10/10 for experience, if I had to find insurance again…it would be at her office! Thank you Kat!"
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Adalyn Martinez

April 9, 2021

1  out of  5 rating by Adalyn Martinez
"Very mediocre service, young girls with attitude, seem to hate their job when speaking to me. (Cat and Bri) if I knew it was this bad I would’ve just kept my policy with geico"